Shipping policy
Schoolyard Dogs Shipping Policy
At Schoolyard Dogs, we aim to ensure a smooth and timely delivery experience. Please review our shipping policy below for details.
Processing Time
- Orders are processed and shipped within 5–10 business days of receiving payment.
- Custom or personalized items may require additional processing time, which will be communicated during checkout.
Shipping Methods
- We partner with trusted carriers to deliver your order safely and efficiently.
- Shipping options and rates are calculated at checkout based on your location and order size.
Delivery Times
- Estimated delivery times vary by location and shipping method selected at checkout.
- Once your order is shipped, you will receive a confirmation email with tracking information (if applicable).
Shipping Destinations
- We currently ship to locations within the United States. International shipping is not available at this time.
Shipping Issues
- If your order arrives damaged, incorrect, or does not arrive within the expected timeframe, please contact us at admin@valkyriemade.com within 7 days of delivery.
- Please include your order number and a description or photo of the issue to assist in resolving the matter promptly.
Lost or Delayed Shipments
- We are not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.
- If your package is lost, we will work with the carrier to investigate and resolve the issue.
Thank you for choosing Schoolyard Dogs! If you have any further questions about shipping, feel free to contact us at admin@valkyriemade.com.